Diary of a Network Geek

The trials and tribulations of a Certified Novell Engineer who's been stranded in Houston, Texas.


Network Troubleshooting for Non-Geeks

Filed under: Career Archive,Geek Work,Linux,MicroSoft,Things to Read — Posted by the Network Geek during the Hour of the Tiger which is terribly early in the morning or 5:25 am for you boring, normal people.
The moon is Waxing Crescent

Well, okay, maybe not non-geeks, but non-network-geeks, at least.

As many of you well know, I am almost always pressed for time. That’s partly due to my work, which seems to include more and more front-line support and less and less networking coolness. It’s just the way things go. In any case, …

So, don’t be intimidated by this. You can diagnose most of your own network problems. Just head on over to the Linux Journal’s website, where Mike Diehl has written a pretty comprehensive article on Troubleshooting Network Problems. Oh, and don’t let the fact that it’s on a Linux website throw you, he has tips for Windows users, too.


  1. I am not a expert, but I prefer to go the usual way…

    Network troubleshooting Using Ping is effective way that I found out recently.

    Ping is usually the first port of call when troubleshooting network issues. All it does is send a short message to the destination asking if it exists or is alive. Then it feeds back the results to you. If it receives a reply then it will tell you how long it took. If it doesn’t receive as reply then you know there is something wrong with the connection.

    Below is a great site I found about network troubleshooting… check it out….


    Comment by ag — 8/3/2009 @ 4:44 pm

  2. Well, ping is great, for what it is. I use it as a first step quite often, but it’s only a single protocol and, frankly, is only a general indication of a good connection. Of course, I also make my living diagnosing crazy network issues, among other things, so your experience may be substantially different from mine. In any case, thanks for the suggested article!

    Comment by the Network Geek — 8/3/2009 @ 5:39 pm

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