TALES OF HOFFMAN
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Certified Novell Engineer, or CNE

James K. Hoffman
[contact]

Please note: I am in Houston to stay. I do not want to relocate back to Chicago, or to any other city!

OBJECTIVE:

Increasing responsibility in MIS Management supported by continuing education and achievement in the field of Information Systems. (Hey, the bottom line here is that I want my career to keep advancing and my "compensation" to reflect that!)

EDUCATION:

  • B.S. in Marketing with a Minor in Psychology: Eastern Illinois University December 1990 GPA: 3.16 of 4.0
  • Certified Netware Engineer August 1994 (Updated to 4.x August, 1995 Updated to 5.x March 2000, Updated to 6.x October 2003)
  • CompTIA Linux+ • May 2003

EXPERIENCE:

Seatrax, Inc. [link] - Houston, TX

IT Manager • April 2005 - Present
Maintained and performed trouble shooting for Corporate Local Area Network, consisting of 150+ node local network, including Windows and Mac OS X clients and networked printers and scanner. Also managed 70+ node network at remote site in Belle Chasse, Louisiana, and several smaller remote sites. Performed LAN Administration. Upgraded main corporate server from Windows 2000 Server to Windows 2003 Server and again to Windows 2012 Server. Installed a second Windows 2003 Server and Microsoft SQL to run Infor Visual Manufacturing MRP. Installed a third Windows 2003 Server to run Sage 50 Accounting Package and host sensitive Accounting and Human Resources files. Upgraded external SCSI drive array to an iSCSI storage system. Installed and configured Sonicwall AS240 firewall. Installed and configured Cisco 2800 Series router for internet connection. Installed and configured a second and third Cisco 2800 Series router to connect two remote locations to main office via T-1 links. Instructed IT staff at remote location on the installation and configuration of Cisco 2800 Series router to complete connection to main office. Maintained and managed corporate remotely hosted corporate e-mail solution. Used the open source CloneCD to establish workstation replication procedures. Performed phone support for all remote sites and traveling corporate personnel. Determined computer-related needs for entire corporation. Documented important IT information in a simple wiki.

Oceaneering International [link] - Houston, TX

Information Technologist • July 2004 - April 2005
Researched and developed methodology and procedures for a company-wide IT standardization project including standardization of Windows XP workstation configuration, Linux-based installation system and bootable CD-ROM. Created Linux menu system for both installation options and restore options. Installed, configured and maintained two test lab environments that included two Novell Netware 6.5 servers running ZENWorks for Servers, ZENWorks for Desktops and GroupWise. Installed four RedHat AS 2.1 Linux servers and used open source solutions to clone them and make an archive of them for disaster recovery.

Loomis, Fargo & Co. [link] - Houston, TX

Network Administrator • October 2002 - July 2004
Maintained and performed trouble shooting for 650+ node, 38 server Corporate NOVELL and Windows 2000 Local Area Network, including 2 Citrix MetaFrame servers and 9 Linux servers. Responsible for the setup, installation, upgrade and implementation of servers at both the corporate site in Houston and remote sites. Performed LAN Administration at both corporate and remote sites. Duties also included the monitoring of projects, high-level trouble shooting, and project coordination with other departments.

Kirby Corporation [link] - Houston, TX

Supervisor, Local Area Network/Desktop Support August 2000 - October 2001
Maintained and performed trouble shooting for 650+ node, 36 server Corporate NOVELL and Windows NT Local Area Network, including 3 Citrix WinFrame servers, 30 Novell GroupWise installations and 1 Novell BorderManager server. Supervised the setup, installation, upgrade and implementation of servers at both the corporate site in Houston and remote sites. Performed supervisory LAN Administration. Duties also included the assignment and monitoring of projects, high-level trouble shooting, and project coordination with other departments. Duties also included planning for disaster recovery and testing the disaster recovery plan. Supervised up to three employees and contractors directly on a daily basis.

Harbor Financial Mortgage Corporation
(Subsidiary of First City Financial Corporation [link]) - Houston, TX

Senior Network Engineer June 1998 - August 2000
Maintained and performed trouble shooting for 350+ node, 35 server Corporate NOVELL and Windows NT Local Area Network, including 2 Microsoft SQL servers, 2 Citrix WinFrame servers, 2 SAA for Netware servers, 1 Novell GroupWise server and 1 Novell BorderManager server. Supervised the setup, installation, upgrade and implementation of servers at both corporate sites in Houston and Dallas. Originally, duties included supervising networks at 20 remote locations. Performed supervisory LAN Administration. Installed and upgraded network switching and backbone hardware. Duties also included the assignment and monitoring of projects, high-level trouble shooting, and project coordination with other departments, including IT personnel at other locations. During bankruptcy and liquidation proceedings, successfully separated the physical network by severing the WAN links from Dallas and Waco and performing appropriate NDS recovery. Also, handled the shutdown of all network systems during liquidation. Supervised up to five employees and numerous contractors directly on a daily basis.

Washington International Insurance Company
Former subsidiary of The Roanoke Companies - Itasca, IL

Network Administrator January 1996 - June 1998
Maintained and performed trouble shooting for 175 node, 9 server Corporate NOVELL Local Area Network, including 1 Citrix WinFrame server. Set up, upgraded and performed trouble shooting for NOVELL LANs at 9 remote sites. Maintained and performed trouble shooting for WAN connecting remote sites and Corporate LAN. Performed LAN Administration. Maintained and managed corporate Microsoft Mail e-mail network, including an AT&T Internet e-mail gateway. Performed phone support for all remote sites and traveling corporate personnel. After reorganization, the Local Area Network was reduced to 85 nodes, 4 servers, and one WAN connection, as well as IT staff reduction by 50% resulting in promotion to supervisory role.

LinksCorp [link] - Northfield, IL

MIS Systems Analyst January 1995 - December 1995
Maintained and performed trouble shooting for Corporate NOVELL Local Area Network. Performed LAN Administration. Set up or upgraded NOVELL LANs and installed custom point-of-sale system at 17 remote sites. Maintained and managed corporate Lotus cc:Mail e-mail network. Maintained corporate SBT Accounting package. Performed phone support for all remote sites and traveling corporate personnel. Determined computer-related needs for entire corporation.

Hyatt Regency Chicago [link] - Chicago, IL

MIS Analyst October 1992 - January 1995
Maintained and performed trouble shooting for 250 node, three server NOVELL Local Area Network. Configured one server for Netware and moved ADACO purchasing inventory system to new server. Developed Guest Request Database in AlphaFour and installed application on new server. Installed and configured approximately 100 workstations for LAN. Performed basic LAN Administration and maintained HP-UX mini-mainframe, NCR 2160 Point-of-Sale systems, and stand-alone P.C.s.
Front Desk Clerk January 1991 - October 1992
Performed guest check-in, check-out, and guest accounting functions.

Eastern Illinois University [link] - Charleston, IL

Night Assistant August 1989 - December 1990
Part-time Student Security Aide to Housing Department.

HONORS AND ACTIVITIES:

Eagle Scout Award from B.S.A.
Citizenship Award from the Optimist Club of Glenview, IL.
Master of Glenview United Lodge #1058 A.F. & A.M. - 1997-98

INTERESTS:

Writing fiction (mainly science-fiction, but some horror, too), philosophy (Western and Eastern, but mostly Eastern), swords and fencing, computer security, web development, PERL programming, linguistics, cartography, Asian culture, mythology, martial arts, and all things Japanese
(Have you seen my List O' Links, too?)

Skill Set:

Software: DOS through v 6.22, Windows 3.x, Windows 95, 98, NT 4.0, 2000, XP, and XP Professional, UNIX, Netware 3.x, 4.x, and 5.x, BorderManager, Netware for SAA v2.x and v3.x, GroupWise, including GroupWise Internet Agent, OS/2 Warp, TCP/IP setup and configuration, Telnet, FTP, HTML authoring, Lanalyzer, Java programming, Lotus 1-2-3, Lotus cc:Mail, Norton's PCAnywhere, WordPerfect (DOS and Windows versions), Microsoft Word for Windows, Microsoft Excel for Windows, Microsoft Access for Windows, Btrieve 6.15 and 7.0, FAX Works Pro (including FAX server module), ModemAssist Plus, Crosstalk serial communications software (DOS and Windows versions), Citrix WinFrame and MetaFrame, Attachmate Extraa, Palindrome Backup software, Seagate's BackupExec software, and Cheyenne's ArcServe software.

Hardware: Also, familiar with most modern PC hardware including Acer PC line, AST PC line, Compaq PC, laptop and ProLiant Server lines, Dell PC and server lines, Hewlett-Packard printers and NetServer line, EISA server architecture, SCSI architecture, U.S. Robotics modems, Hayes modems, Palm IIIx, Cisco 1600 Series Routers, Bay Networks AN Routers, IBM LanStreamer switches, NuSwitch FE series switches, Shiva AccessPort ISDN Router, Shiva LanRover/8e modem server, 3Com intelligent MAUs/hubs, Madge token-ring cards, 10baseT cabling requirements, Coax cabling requirements, Ethernet, Token-Ring, and basic public telephone technology.

And, I'm learning more and more as I try to make the impossible possible without going over budget! It's amazing what you can do with batch files and old DOS utilities!! Not to mention DOS windows in Windows!

If you're a CNE (Certified Novell Engineer), don't forget to join the CNE Resume Webring!

 
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